This section is dedicated to providing valuable training resources to help anyone at their different levels of experience. Our goal is to enhance your skills and to think big picture. Instead of just going through the motions, we should dig deeper and understand why you are doing things the way you are.
As owners and managers, we tend to stay stagnant with our thinking.
Managers: you should always be hungry for more. Not only is this your career choice, these are the skills that you separate you from others in this industry or in any other.
Part-time or relief managers: Just because you work only a few days, that doesn't mean you are not as important as the "regular manager." You have just as much on your plate when you talk the helm. Do not allow yourself or anyone else to become lazy with your training. Seek knowledge and you will see that your confidence will skyrocket.
Owners and Supervisors: Take time to invest in these employees. I am sure they had a choice to take a position with your company and they are trusting you to guide them. We know that time to train can be very limited but use the resources available to you to build the strongest team.
This training section is not intended to replace or nullify the training your company has established. Never do anything that is against your company polices and procedures unless it is illegal or unethical. At that point, it is advised that you talk to leadership about your concerns. If it still goes unchanged, there are legal options for you to ensure you are protected.
Instead, use this to compliment what you know. In self-storage, there may be a difference of opinion on things and that is perfectly fine.
For each training section, we will be sure to include "why" we feel it is important to do something a particular way.
There is a lot more to learn in order for an average manager to turn into an effective manager.
Content on this page is currently being written. We want to ensure we release the best version possible so stay tuned.
Future content will include: Day by Day Training for the first two weeks, examples on how to improve marketing, handling bad situation, security and so much more.